LeadDelta FAQs
How to manage LinkedIn connections more efficiently?
How to manage LinkedIn connections more efficiently with LeadDelta Time to read: 6 minutes Last updated: August 27, 2025 What you’ll learn How to import & keep your LinkedIn network in sync How to segment with tags, saved filters, and Smart Lists How to capture context with Notes & Activity How to stay on top of follow-ups with Tasks & Reminders How to bulk update and enrich contacts (emails & phones) How to collaborate as a team without steppingFeaturedMissing connections and why the numbers on LinkedIn and Leaddelta don't match
The number of your connections inside LeadDelta and LinkedIn will never match. Here's why: Firstly, ensure you have the latest state synced between LinkedIn and LeadDelta. We do it automatically twice a day, when you log in the first time and 12 hours later. You can also do it manually every 15 minutes. Go here and click sync: https://app.leaddelta.com/settings/extension. Know that LeadDelta only picks up valid contacts from the LinkedIn API. These contacts are not scheduled for DelePopularHow to ensure you have the latest version of LeadDelta Chrome App? *Autoupdating Chrome Extension
LeadDelta team released the standalone web app which can be used on any device by going to the app.leaddelta.com. However, some features such as Sync, Update, Inbox require having the LeadDelta extension installed. Applications (extensions) that are hosted on the Chrome Web Store are updated via the Chrome update mechanism, however if you need to be operational right now waiting can be tedious. Here is a workaround so you can have the latest version when you want it: Summary: Go to your **PopularHow to delete my LeadDelta Account? (Remove and delete my account)
If you wish to remove your account and data from our database, please follow the next steps... || A. If you are a single user of your LeadDelta Workspace, meaning you don't have other users in current or other Workspaces, you can proceed: Log in to your LeadDelta App with the Email Account you want to remove: app.leaddelta.com Go to Your Profile > Settings > Admin or click this link: **https://app.leaddelta.com/settings/admin **  The LeadDelta Inbox is designed to work seamlessly with your LinkedIn account. If your LinkedIn isn’t conFew readersWhat is the price of LeadDelta? Price / Pricing Page
What is the price of LeadDelta? LeadDelta offers flexible pricing to fit your networking and team collaboration needs. 👉 You can view the latest pricing details and compare plans on our **Pricing Page.** https://leaddelta.com/pricing or if you are logged in to the app check: https://app.leaddelta.com/billing. If you’re unsure which plan is right for you or your team, feel free to reach out to our support team — we'Few readersHow to change from Google login to Password login? change security settings from google log in to email login / credentials
If you signed up for LeadDelta using your Google account but now prefer to log in using your email and a password, follow these simple steps to switch your login method. ✅ Step-by-Step Instructions Log out of your LeadDelta Click forgot password here: https://app.leaddelta.com/forgotPassword Follow the prompts... to reset your password or set a new one Log in with your new credentials: Email + NEW Password ![](https://storage.crisp.chatFew readersWhy am I still seeing removed connections?
Why am I seeing removed connections in LeadDelta? Once removed, your LinkedIn connections are removed from LinkedIn; in other words, they are not your first-degree contacts anymore. But they remain as contacts in your LeadDelta, with a tag "LD-removed" and a bit color-grayed out from the rest of the contacts in your LeadDelta table. You can still select them and "hide" them. **Why am I seeing removed connections on LinkedIn? ** Removal is taking place on schedule, maybe the system still hasFew readersHow to see Connection Removal progress in LeadDelta? Status of your removed connections.
How to see Connection Removal progress in LeadDelta Track the status of contacts you’ve removed from LinkedIn with LeadDelta. TL;DR Go to: Home Page Click on the "Number of Contacts" Under the "total removed contacts" you'll see the details... Here's what it means: Scheduled contacts for removal... "Last daily limit" which our machine learning used as your daily max Status: Active (if actively removing) Inactive (if not actively removing) Date: of the last remoFew readers
Log In Questions
What to look for if you're having issues logging in?
Login problem. Not being able to log in. I am redirected back to the login page after the login. Ad blockersFeaturedWhere is the Log In link? How to Log In to LeadDelta?
LeadDelta team released the standalone web app which can be used on any device by going to the app.leaddelta.com. However, some features require having the LeadDelta extension installed in the background. Once you have successfully downloaded the extension, you have two convenient options for logging in: you can use the in-extension login screen, or simply click on the login button provided on the leaddelta.com website. ![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/Some readersI noticed it is now possible to login with email - where could I setup an email account?
What if you already used SSO and now want to make a switch from SSO to email+password? Follow these steps: You just need to Log-out of your LeadDelta and get to Log-in screen. Click "Forgot Password" Input your Google Email that we use to manage your premium account. Request reset. You will receive instructions to that Google Email. Follow the instructions to set a NEW password. Next time you are about to log-in you can use Email + Password instead of a Google Single Sign OnSome readersHow to reset the password?
If you have problems logging into your LeadDelta account, the most common reason is that you're trying to log in with the wrong password or email address. Another common reason is that you have used Google Single Sign-On when registering, so naturally, you do not have a password. Just use secure Google System to log in again. Here is the step by step guide on how to request a password reset: Go to this link: [https://app.leaddelta.com/forgotPassword](https://app.leaddelta.com/forFew readersCan I disconnect and connect to another LinkedIn account?
As of June 21st: In theory you should not use different LinkedIn profiles with your LeadDelta. In practice you can, BUT we will override your data! Again... ||| ATTENTION: **If you log in to a different LinkedIn account than the one you initially used to manage LeadDelta we will override your previously saved LeadDelta-data, including notes, tags, etc. ** **** We are working to improve it. So in the next versions: 1 EMAIL account will equal = 1 LINKEDIN account. If you have multiple LinkedIFew readersI have logged in to my LinkedIn but I am being notified that I have not been able to log in...
This can happen sometimes due to cookies or some updates on the Browsers front so what you need to do is this: Log out of your LeadDelta Log out of your LinkedIn Restart the browser Clear the cache and cookies Log in to your LinkedIn Log in to your LeadDelta And that should do :) If you're still having issues logging in, look for the installed ad blockers. Thanks, Your LeadDelta team P.S. GrowinFew readersCan I use LeadDelta in different locations at the same time? For example my Virtual Assistant
We have lots of Chiefs of Staff or Virtual Assistants using LeadDelta on behalf of their managers. The question is – are you using Google Single Sign On (SSO), or email+password method to log in to LeadDelta? ||| If you are using Google SSO, you can be logged in only with one computer at a time. || If you are using email+password as a log-in method, you can be logged in to multi computers. To learn more how to go from Google SSO to Email+Password method [read this article](https://hFew readers
Tips & Updates
Troubleshooting connection removal
Troubleshooting Guide: LeadDelta Connection Removal Issues At LeadDelta, we strive to provide a seamless experience when managing your professional network. However, if you’re experiencing issues removing connections, follow these troubleshooting steps before contacting our support team. 1. Refresh and Reattempt Before diving into deeper troubleshooting, start with these quick actions: Refresh your browser and try again. Log out and back into your LeadDelta account. ClearFew readersHow to get to LeadDelta faster? 3 productivity tips, shortcut
Shortcut hack ⚡️ Wanna have fewer clicks to get to LeadDelta? 🤔 Three things you can do: Pin LeadDelta extension Open LeadDelta as a window on your Mac Create a keyboard shortcut LINK Watch this quick video to make it happen: ${Frame}LeadDelta Tips Thanks, Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here. ![]Few readersSync not working?
Did you mean Sync or Update? Update fetches the latest data of your connections such as Job Title, Location, Email/Phone if available... Sync syncs the latest state of your Connections such as NEW Connections, Disconnected etc. IF you are sure that it's Sync here are a couple of pointers: If your app.leaddelta.com window is open 24/7, you'll have to refresh it to automatically start (MacOS: Command + R or Windows: CTRL + R). Otherwise if you just opened it within 24hrs the Sync wilFew readers
How can LeadDelta benefit me? Benefits of LeadDelta and Who is LeadDelta for?
How Can LeadDelta Benefit Me? | LeadDelta is the relationship manager for your professional network — helping teams turn LinkedIn connections into an organized, collaborative, and revenue-driving asset. LeadDelta is more than just a LinkedIn CRM—it’s your command center for building, organizing, and activating your professional network. Whether you're in sales, recruiting, marketing, or business development, LeadDelta helps you make the most of your connections. 🌐 What Is LeadDelta? LeadFeaturedIf I remove a LinkedIn Connection will they remain a follower of mine? If I remove someone are they still a follower?
When you remove a connection on LinkedIn, you will also lose them as a follower. This change was confirmed in a recent update, indicating that when you choose to disconnect from someone, you are automatically unfollowing them as well. Therefore, if you remove a LinkedIn connection, they will no longer see your updates, and you will not see theirs. Key Points: Removing a Connection: This action results in both disconnecting and unfollowing the individual. Loss of Mutual Updates: You wilPopularWhen you archive a message if you get a response, will it pop back up?
If you archive a message on LinkedIn and the other person responds to that message, the conversation will automatically move back to your main inbox. This ensures you won't miss any replies to archived conversations, they will pop back up and become visible in your active message list again. Same thing happens in your LeadDelta LinkedIn Inbox. Your archived messages will be restored if you receive a reply from the same person. Alternatively, you can always look up your archived messages herSome readersWhat is the right format for the CSV file import?
Ensuring the correct file format is crucial when importing files into LeadDelta. Since file specifications vary based on the version of Excel you're using, understanding the technical prerequisites is essential before you start importing. This breakdown will assist you in formatting your file accurately, minimizing the risk of errors during the upload process. File requirements and technical limits: File Size: Files must be less than 5MB (5MB is a hard limit, but it's best to keepSome readersHow to share access to your LinkedIn Account (Should you even do so) for Personal assistants, agencies?
How to Share Access to Your LinkedIn Account You’ve built a strong network on LinkedIn with valuable contacts, but now your inbox is overflowing with connection requests, prospect messages, and follow-ups. As message volume grows, you may worry about missing a key opportunity hidden among dozens of low-priority notifications. At some point, you might consider having an assistant or team member help manage your LinkedIn inbox—but the challenge is doing so without compromising account securitySome readersWhere can I find Chrome Application or Chrome Extension?
How to Find and Access the LeadDelta Chrome Extension (Chrome App) LeadDelta Chrome Extension The LeadDelta Chrome Extension enhances your experience by integrating directly with LinkedIn and other platforms. Follow these steps to find and install it: How to Install the LeadDelta Chrome Extension Open Google Chrome on your computer. Go to the **Chrome Web Store orFew readersDemo video of LeadDelta and the purpose behind it (Watch LeadDelta Demo)
Watch a 3-minute demo of LeadDelta (TLDR). For a full demo experience, book a call with our team.Few readersWhat does it mean when a record or contact is grayed out or highlighted in gray?
When a contact or record is grayed out (highlighted in gray) that means that they disconnected from you or you disconnected from them. You can always select those connections and from the main menu bar, "Hide" them. Hope that helps.Few readersUnderstanding Dashboard Items in LeadDelta: What the Numbers Mean (Followers, Followings, Connections, Contacts)
Understanding Dashboard Items in LeadDelta: What the Numbers Mean When you log in to LeadDelta, your dashboard gives you a quick overview of your network—whether it's LinkedIn connections, followers, or imported leads. But what exactly do these numbers mean, and why don’t they always match what you see on LinkedIn? Let’s break down the four key metrics on your dashboard: LinkedIn Followers, LinkedIn Followings, LinkedIn Connections, and LeadDelta Contacts—and clarify why you may noticFew readersExport & Enrich LeadDelta Leads from LinkedIn Sales Navigator to a CSV (Business Emails)
Export & Enrich LeadDelta Leads from LinkedIn Sales Navigator to a CSV (Business Emails) Use LeadDelta inside Sales Navigator to extract prospects from your current results and automatically look for business emails and phone numbers, then download everything as a CSV. If easier watch this quick video: What this feature does Inside Sales Navigator, after you build a prospect list using LinkedIn filters, youFew readersKey features and benefits of LeadDelta...
Here’s a clear overview of LeadDelta’s features and benefits, tailored for B2B professionals and teams: 🔑 Core Features of LeadDelta 1. Smart Network CRM Centralized LinkedIn CRM: Manage your 1st-degree connections in one place. Tags, Notes & Tasks: Organize contacts with custom tags, leave notes, and assign follow-up tasks. 2. Advanced Filters & Search Filter by location, title, company, date added, tags, and more. Build ultra-targeted lists for outreFew readersIs there a connection removal cap or daily removal maximum for the Starter plan?
You can schedule as many Connection Removals as you'd like on Starter, Pro or Business plans. And in all 3 plans, our AI will remove anywhere between 2 and 80 connections per day. Please read the proper full answer with all the most important details here: https://help.leaddelta.com/en/article/how-to-schedule-bulk-removal-of-connections-on-linkedin-jnl1qa/ Thanks. Your LeadDelta teamFew readersNo Contact Available to Display in a sidebar... what to do?
If "no contact available to display" message is showing in the sidebar it can be one of two reasons: The URL structure can vary when LinkedIn redirects users based on geographic location. Here are some examples: Canada: A LinkedIn profile URL for a user in Canada might look like this: http://ca.linkedin.com/in/example, where "ca" represents Canada. United Kingdom: Similarly, a user in the UK could have a URL like http://uk.linkedin.com/in/example. Other Countries: UseFew readersIs there a way to filter or search by location (geography)?
Yes! You can search by location and combine it with any of the filters. You can do so by going to "search" field and typing in any City or Country. Make sure you are on the Connections Page and at the top right locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Your LeadDelta Team.Few readersHow can I know when all the Connections have been Removed?
There are multiple ways to check this. Home Page Connections Page / Filter / Auto-Tags Connections Page Notifications (1) on the homepage, you can look for status updates on the connection removal. See the example: **(2) Go to: Connections Page and turn ON the filter. Then look for Auto-Tags and, in particular, look for 2 Auto-Tags: ** Removal Scheduled: will giveFew readersIs there a way to filter or search by Job Title or Headline keyword?
Yes! You can search by Job Title or Headline and combine it with any of the filters. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Thank you! Your LeadDelta team.Few readersThe site wants me to download the LeadDelta Chrome App but I get the url1530.leaddelta.com doesn’t support a secure connection error...
You can download the LeadDelta Chrome Application or Extension safely and securely here: https://chromewebstore.google.com/detail/crm-and-inbox-for-linkedi/pglgkbbnncfddpclbgomegdnjihljkdp LeadDelta is a Featured & Verified Developer of Chrome Web Store, with a rating of 4.9 out of 5 stars and 11,000 active users. ![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/scrFew readersHow to stop Connection Removal or Disconnect?
You can stop 1st degree connections removal by going to Home Page > Look for the "Cancel Removal"Few readersHow to fix Columns that are messed up? Column Display Issues
How to Fix Column Display Issues in LeadDelta If your columns in LeadDelta are not displaying correctly or you’re unable to reorder, show, or hide them — don’t worry! This can usually be resolved in just a few quick steps. Common Issue In some cases, especially after an update or if you haven’t used the app in a while, the table may appear without visible columns or with incorrect column settings. Quick video:Few readersHow to add a team member? How do I add a teammate?
As an admin, here's how to add a team member (teammate): SOP: Invite Team Members to a LeadDelta Workspace Objective This SOP explains how to invite colleagues or community members to a LeadDelta workspace, manage member access, and complete the invitation acceptance process. It also covers optional enterprise SSO provisioning and post-invite onboarding steps so the team can collaborate securely and efficiently.Few readersHow to cancel my LeadDelta trial?
Please follow these steps to cancel your active LeadDelta Trial and remove your account and data from our database... || A. If you are a single user of your LeadDelta Workspace, meaning you don't have other users in current or other Workspaces, you can proceed: Log in to your LeadDelta App with the Email Account you want to remove: app.leaddelta.com Go to Your Profile > Settings > Admin or click this link: **https://app.leaddelta.com/settings/admin ** ![](https://storFew readersUndefined Value inside LeadDelta Inbox?
Your connections show an undefined value inside the LeadDelta inbox? If you opened your inbox and saw an "undefined" value instead of your contact's name, here are the steps you can take to get that out of the way. Why Does This Happen? This happens when you message: Connections outside your 1st-degree LinkedIn network Recently added connections not yet synced to LeFew readersIs there a way to filter or search by Company Name? Company search
Yes! You can search by Company Name and combine it with any of the filters. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Thank you. Your LeadDelta teamFew readersHow do I get out of Kanban mode, back to the List mode?
At the top left, you can toggle between the two states of Kanban and List view. Here's a quick video: ,Few readersCan I search Connections based on a Note? Note searching
Yes! You can search by Note in the Connections table or Notes section. This article is focused on searching by Note in the Connections table. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. Please ensure that you only select AND condition. Then select NOTE only. Please keep in mind that the Note search queue takes a bit longer to process... ![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/Few readers