LeadDelta FAQs
Missing connections and why the numbers on LinkedIn and Leaddelta don't match
The number of your connections inside LeadDelta and LinkedIn will never match. Here's why: Firstly, ensure you have the latest state synced between LinkedIn and LeadDelta. We do it automatically twice a day, when you log in the first time and 12 hours later. You can also do it manually every 15 minutes. Go here and click sync: https://app.leaddelta.com/settings/extension. Know that LeadDelta only picks up valid contacts from the LinkedIn API. These contacts are not scheduled for DelePopularHow to ensure you have the latest version of LeadDelta Chrome App? *Autoupdating Chrome Extension
LeadDelta team released the standalone web app which can be used on any device by going to the app.leaddelta.com. However, some features such as Sync, Update, Inbox require having the LeadDelta extension installed. Applications (extensions) that are hosted on the Chrome Web Store are updated via the Chrome update mechanism, however if you need to be operational right now waiting can be tedious. Here is a workaround so you can have the latest version when you want it: Summary: Go to yourPopularHow to delete my LeadDelta Account? (Remove and delete my account)
If you wish to remove your account and data from our database, please follow the next steps... Log in to your LeadDelta App with the Email Account you want to remove: app.leaddelta.com Go to Your Profile Settings Admin or click this link: https://app.leaddelta.com/settings/admin (https://storage.crisp.chat/users/heSome readersCan LeadDelta replace Sales Navigator?
LeadDelta is not a Sales Navigator replacement. LeadDelta is a productivity application that aims to help LinkedIn users enjoy the network more. It is as simple as that. Some users say LeadDelta is a much better-looking, much faster, and more affordable version of Sales Navigator. As much as this is very appreciated, we tend to disagree. Because Sales Navigator has some superpowers, like list creation, super extensive search, and the ability to send messages to people outside of your networkSome readersAfter I cancel my subscription or after my trial ends how long will the data stay?
,For trial users: If you signed up for LeadDelta Trial and don't wish to pursue it further for the time being, your data will remain safe under your account if you decide to return. However, we recommend upgrading to any of our paid plans to keep your data accessible.Some readersDo I have to have LinkedIn premium to use LeadDelta?
However, there are certain advantages of having one of the PRO LinkedIn plans. PRO plans have higher limits than a freemium version, and therefore, you're able to increase the number of activities per day. That means you'd be able to go higher with the number of daily updates, and the number of messages. Free accounts shouldn't update more than 80 connections per day and send more than 50 messages, whereFew readersWhy can't I apply a tag to some of the messages in inbox?
Tag option in the inbox is missingFew readersHow do I connect my LinkedIn account?
Connecting your LinkedIn account to LeadDelta is quick and easy. Follow the steps below to get started and unlock the full potential of managing your LinkedIn connections efficiently. Steps to Connect Your LinkedIn Account Open your Chrome Browser In that same Chrome Browser go to linkedin.com and log in to your LinkedIn In that same Chrome Browser go to app.leaddelta.com and log in to your LeadDelta account and then follow the steps and install LeadDelta Chrome Extension AFew readersWhy can't I message certain LinkedIn connections from bulk selection?
At LeadDelta, we strive to make managing your LinkedIn connections easier and more efficient. However, you may notice that some of your LinkedIn connections can’t be messaged from the bulk selection feature in LeadDelta. Don’t worry—there are logical reasons for this limitation. Here’s an overview of why this happens and how you can work around it. Possible Reasons You Can’t Message Certain Connections 1. Not First-Degree Connections LinkedIn’s messaging feature is desigFew readersWhy is my LeadDelta Inbox grayed out or inactive?
If you’ve noticed that your LeadDelta Inbox is grayed out or appears inactive, don’t worry! This is a common scenario with a few straightforward explanations and solutions. Below, we’ll walk you through the reasons why this happens and how you can quickly resolve it. Possible Reasons Why Your Inbox Is Inactive 1. You Haven’t Connected Your LeadDelta Chrome App (extension) The LeadDelta Inbox is designed to work seamlessly with your LinkedIn account. If your LinkedIn isn’t conFew readersFAQ: disconnect or remove Connections from LinkedIn in bulk through LeadDelta? Frequently Asked Questions and Answers
Removing LinkedIn Connections with LeadDelta — FAQ Need to clean up your LinkedIn network? Here’s everything you need to know about removing connections using LeadDelta. FYI: These are the quick questions and answers. For a more detailed overview, please check: How to schedule bulk removal or disconnect of LinkedIn connections using LeadDelta's removal feature? (https://help.leaddelta.com/en/article/how-to-schedule-bulk-removal-or-disconnect-of-linkedin-connections-using-leaddeltas-rFew readersHow to change from Google login to Password login? change security settings from google log in to email login / credentials
If you signed up for LeadDelta using your Google account but now prefer to log in using your email and a password, follow these simple steps to switch your login method. ✅ Step-by-Step Instructions Log out of your LeadDelta Click forgot password here: https://app.leaddelta.com/forgotPassword Follow the prompts... to reset your password or set a new one Log in with your new credentials: Email + NEW Password (https://storage.crisp.chatFew readersWhy am I still seeing removed connections?
Why am I seeing removed connections in LeadDelta? Once removed, your LinkedIn connections are removed from LinkedIn; in other words, they are not your first-degree contacts anymore. But they remain as contacts in your LeadDelta, with a tag "LD-removed" and a bit color-grayed out from the rest of the contacts in your LeadDelta table. You can still select them and "hide" them. Why am I seeing removed connections on LinkedIn? Removal is taking place on schedule, maybe the system still hasFew readers
Log In Questions
What to look for if you're having issues logging in?
Login problem. Not being able to log in. I am redirected back to the login page after the login. Ad blockersFeaturedWhere is the Log In link? How to Log In to LeadDelta?
LeadDelta team released the standalone web app which can be used on any device by going to the app.leaddelta.com. However, some features require having the LeadDelta extension installed in the background. Once you have successfully downloaded the extension, you have two convenient options for logging in: you can use the in-extension login screen, or simply click on the login button provided on the leaddelta.com website. (https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/PopularI noticed it is now possible to login with email - where could I setup an email account?
What if you already used SSO and now want to make a switch from SSO to email+password? Follow these steps: You just need to Log-out of your LeadDelta and get to Log-in screen. Click "Forgot Password" Input your Google Email that we use to manage your premium account. Request reset. You will receive instructions to that Google Email. Follow the instructions to set a NEW password. Next time you are about to log-in you can use Email + Password instead of a Google Single Sign OnSome readersCan I disconnect and connect to another LinkedIn account?
As of June 21st: In theory you should not use different LinkedIn profiles with your LeadDelta. In practice you can, BUT we will override your data! Again... We are working to improve it. So in the next versions: 1 EMAIL account will equal = 1 LINKEDIN account. If you have multiple LinkedISome readersHow to reset the password?
If you have problems logging into your LeadDelta account, the most common reason is that you're trying to log in with the wrong password or email address. Another common reason is that you have used Google Single Sign-On when registering, so naturally, you do not have a password. Just use secure Google System to log in again. Here is the step by step guide on how to request a password reset: Go to this link: https://app.leaddelta.com/forgotPassword (https://app.leaddelta.com/forSome readersI have logged in to my LinkedIn but I am being notified that I have not been able to log in...
This can happen sometimes due to cookies or some updates on the Browsers front so what you need to do is this: Log out of your LeadDelta Log out of your LinkedIn Restart the browser Clear the cache and cookies Log in to your LinkedIn Log in to your LeadDelta And that should do :) If you're still having issues logging in, look for the installed ad blockers. Thanks, Your LeadDelta team P.S. GrowinFew readersCan I use LeadDelta in different locations at the same time? For example my Virtual Assistant
We have lots of Chiefs of Staff or Virtual Assistants using LeadDelta on behalf of their managers. The question is – are you using Google Single Sign On (SSO), or email+password method to log in to LeadDelta? To learn more how to go from Google SSO to Email+Password method read this article (https://hFew readers
Tips & Updates
How to get to LeadDelta faster? 3 productivity tips, shortcut
Shortcut hack ⚡️ Wanna have fewer clicks to get to LeadDelta? 🤔 Three things you can do: Pin LeadDelta extension Open LeadDelta as a window on your Mac Create a keyboard shortcut LINK Watch this quick video to make it happen: Thanks, Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here.Few readersTroubleshooting connection removal
Troubleshooting Guide: LeadDelta Connection Removal Issues At LeadDelta, we strive to provide a seamless experience when managing your professional network. However, if you’re experiencing issues removing connections, follow these troubleshooting steps before contacting our support team. 1. Refresh and Reattempt Before diving into deeper troubleshooting, start with these quick actions: Refresh your browser and try again. Log out and back into your LeadDelta account. ClearFew readersSync not working?
Did you mean Sync or Update? Update fetches the latest data of your connections such as Job Title, Location, Email/Phone if available... Sync syncs the latest state of your Connections such as NEW Connections, Disconnected etc. IF you are sure that it's Sync here's a couple of pointers: If your app.leaddelta.com window is open 24/7, you'll have to refresh it to automatically start (MacOS: Command + R or Windows: CTRL + R). Otherwise if you just opened it within 24hrs the Sync willFew readers
What is the right format for the CSV file import?
Ensuring the correct file format is crucial when importing files into LeadDelta. Since file specifications vary based on the version of Excel you're using, understanding the technical prerequisites is essential before you start importing. This breakdown will assist you in formatting your file accurately, minimizing the risk of errors during the upload process. File requirements and technical limits: File Size: Files must be less than 5MB (5MB is a hard limit, but it's best to keepFew readersIf I remove a LinkedIn Connection will they remain a follower of mine? If I remove someone are they still a follower?
When you remove a connection on LinkedIn, you will also lose them as a follower. This change was confirmed in a recent update, indicating that when you choose to disconnect from someone, you are automatically unfollowing them as well. Therefore, if you remove a LinkedIn connection, they will no longer see your updates, and you will not see theirs. Key Points: Removing a Connection: This action results in both disconnecting and unfollowing the individual. Loss of Mutual Updates: You wilFew readersNo Contact Available to Display in a sidebar... what to do?
If "no contact available to display" message is showing in the sidebar it can be one of two reasons: The URL structure can vary when LinkedIn redirects users based on geographic location. Here are some examples: Canada: A LinkedIn profile URL for a user in Canada might look like this: http://ca.linkedin.com/in/example, where "ca" represents Canada. United Kingdom: Similarly, a user in the UK could have a URL like http://uk.linkedin.com/in/example. Other Countries: UseFew readersWhere can I find Chrome Application or Chrome Extension?
How to Find and Access the LeadDelta Chrome Extension (Chrome App) LeadDelta Chrome Extension The LeadDelta Chrome Extension enhances your experience by integrating directly with LinkedIn and other platforms. Follow these steps to find and install it: How to Install the LeadDelta Chrome Extension Open Google Chrome on your computer. Go to the Chrome Web Store orFew readersHow can I know when all the Connections have been Removed?
There are multiple ways to check this. Home Page Connections Page / Filter / Auto-Tags Connections Page Notifications (1) on the homepage, you can look for status updates on the connection removal. See the example: (2) Go to: Connections Page and turn ON the filter. Then look for Auto-Tags and, in particular, look for 2 Auto-Tags: Removal Scheduled: will giveFew readersIs there a connection removal cap or daily removal maximum for the Starter plan?
You can schedule as many Connection Removals as you'd like on Starter, Pro or Business plans. And in all 3 plans, our AI will remove anywhere between 2 and 80 connections per day. Please read the proper full answer with all the most important details here: https://help.leaddelta.com/en/article/how-to-schedule-bulk-removal-of-connections-on-linkedin-jnl1qa/ Thanks. Your LeadDelta teamFew readersIs there a way to filter or search by location (geography)?
Yes! You can search by location and combine it with any of the filters. You can do so by going to "search" field and typing in any City or Country. Make sure you are on the Connections Page and at the top right locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Your LeadDelta Team.Few readersHow to cancel my LeadDelta trial?
Please follow these steps to cancel your active LeadDelta Trial and remove your account and data from our database... Log in to your LeadDelta App with the Email Account you want to remove: app.leaddelta.com Go to Your Profile Settings Admin or click this link: https://app.leaddelta.com/settings/admin (https://storFew readersIs there a way to filter or search by Job Title or Headline keyword?
Yes! You can search by Job Title or Headline and combine it with any of the filters. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Thank you! Your LeadDelta team.Few readersUndefined Value inside LeadDelta Inbox?
Your connections show an undefined value inside the LeadDelta inbox? If you opened your inbox and saw an "undefined" value instead of your contact's name, here are the steps you can take to get that out of the way. Why Does This Happen? This happens when you message: Connections outside your 1st-degree LinkedIn network Recently added connections not yet synced to LeFew readersThe site wants me to download the LeadDelta Chrome App but I get the url1530.leaddelta.com doesn’t support a secure connection error...
You can download the LeadDelta Chrome Application or Extension safely and securely here: https://chromewebstore.google.com/detail/crm-and-inbox-for-linkedi/pglgkbbnncfddpclbgomegdnjihljkdp LeadDelta is a Featured & Verified Developer of Chrome Web Store, with a rating of 4.9 out of 5 stars and 11,000 active users. (https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/scrFew readersHow to stop Connection Removal or Disconnect?
You can stop 1st degree connections removal by going to Home Page Look for the "Cancel Removal"Few readersIs there a way to filter or search by Company Name? Company search
Yes! You can search by Company Name and combine it with any of the filters. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. You can combine AND / OR conditions for a more robust search: Thank you. Your LeadDelta teamFew readersCan I search Connections based on a Note? Note searching
Yes! You can search by Note in the Connections table or Notes section. This article is focused on searching by Note in the Connections table. Make sure you are on the Connections Page, and at the top right, locate the search space just like in the image below. Please ensure that you only select AND condition. Then select NOTE only. Please keep in mind that the Note search queue takes a bit longer to process... (https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/Few readers