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Articles explaining all the template related actions.
How to Create a Template
Templates are really useful feature for messaging purpose in case you want to send the same message to multiple connections at the same time. When creating a message that you wish to send to your creations, you will be able to choose one of the created templates. Just head over to the Templates section by clicking on the Templates tab in the top bar and you will be presented with the list of the Default Templates. !(https://storage.crisp.chat/users/helpdesk/website/45a17dcc61
How to Manage Templates
If you wish to manage Message Templates, just click on the Templates tab in the main top bar and you will be presented with the list of all the Templates showing: Template Name Type - Default (Templates created by LeadDelta) and Custom (Templates created by you) Date/Time when the Template was created Author - Default (in case of a default template) and the actual email (in case of a user) Action column with Edit, Edit and Duplicate and Delete as possibl