Articles on: FAQ

After I cancel my subscription or after my trial ends how long will the data stay?

,**For trial users: **
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If you signed up for LeadDelta Trial and don't wish to pursue it further for the time being, your data will remain safe under your account if you decide to return. However, we recommend upgrading to any of our paid plans to keep your data accessible.

Unless you specifically ask us to delete your user account, and if we don't change our company policy around this topic, your tags, notes, and connections will remain inside our system for you to access when you upgrade to a paid plan.

For currently paying users:

If you wish to downgrade from your PAID subscription, the cancellation will come into effect immediately, and your account will be in the EXPIRED stage after the subscription has reached its end date. Your account will be accessible for a certain period, after which it will be closed permanently, and all your user data will be deleted.

If you want your data removed before that period, you need to share the email to which account you want the deletion to happen. The deadline for the data removal is 72 hours.

Don't hesitate to initiate the live chat with us if you need further assistance.

Thanks,
Your LeadDelta team
P.S. Growing a business is hard. We try to make it a bit easier, here.

Updated on: 16/12/2024

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