Question 1

How to ensure you have the latest version of LeadDelta (Chrome App Updates)? *Autoupdating

Accepted Answer

Extensions or apps such as LeadDelta that are hosted on the Chrome Web Store are updated via the Chrome update mechanism which developers do not control.

BUT

There is a workaround. Watch this quick video to learn how you too, can have the latest version of LeadDelta:

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Start Google Chrome.
Click the vertical ellipsis icon on the browser toolbar (top right).
Select More Tools -> Extensions.
click the Developer Mode button on the right side of the header.
From there, you should see the “Update” button pop up on the left.

Question 2

How does updating work? Why are connections taking time to update? (Video)

Accepted Answer

We are updating 300-600 connections per day automatically. This is a limit imposed by LinkedIn. Your safety comes first. We have to ensure that whatever we do we comply with LinkedIn.

| You can also update individual connections manually when you really need someone's contact info immediately. These manual updates count towards the daily limit.

Updating connections only works only when you have Leaddelta open. In other words, keep your Leaddelta tab open and it will go faster.

We are constantly working on improving the contact update functionality, please take a look at our feature roadmap for more information.

Please refer to this video for more information about the Sync, Profile update and more.

20 May, 2021 - Leaddelta Connections Sync, Profile Update (Auto, Manual) - Watch Video

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Question 3

How to Sync with LinkedIn

Accepted Answer

As soon as you get onboarded to LeadDelta, we will get the latest set of your connections.

However, in case you get more connections, or remove some directly on LinkedIn, you should be syncing again with LinkedIn by clicking on the Sync Changes button that sits in the main header.

Sync Changes button

You will constantly be informed about the current progress on syncing in the top bar menu - Connections section. It will present the total number of connections, as well as the number of the currently updated ones (this number is presented between the brackets).

Question 4

How secure is LeadDelta? Is it safe to use?

Accepted Answer

🔒 How is LeadDelta different from other LinkedIn apps, and is it secure?

This is the main and most significant differentiator. We strive to be the most complied app with LinkedIn’s Terms of Service.

Here’s how:

• We are a registered Canadian corporation (in other words not hiding from Microsoft or LinkedIn). • We don’t automate user actions. • We use network native requests. • We don’t overlay LinkedIn’s interface (big no!) • We only work with your 1st-degree connections. • If the contact information is hidden, we don’t scrape it. • LeadDelta resembles your LinkedIn DB. • Our long-term strategy is to partner up with LinkedIn, not fight it. • Every feature has to be vetoed by the previous principle.

via LinkedIn Safety Series: Published July 2021: _ "When your data is taken without permission and used in ways you haven't agreed to, that's not okay. On LinkedIn, our members trust us with their information, which is why we prohibit unauthorized scraping on our platform."_

Is it secure?

• The user data is hosted on Google Cloud Platform and is accessible through your personal password-protected account. • At the moment LeadDelta also operates as a Google Chrome App (Extension) which gives it another layer of safety.

Is it safe to use LeadDelta with other LinkedIn apps?

Great question and hard to answer.

Our default answer is to not use more than one LinkedIn App per profile because it is not safe. If you use two or more LinkedIn Apps on a single pro

Question 5

I Can't Sign Up or Log in with Google to LeadDelta

Accepted Answer

This happens to 1 in 50 users and can be resolved fairly quickly:

Quick video:

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Quick & easy tips: a) Please ensure that you are using Chrome Browser since we only support it. b) Also, please make sure that you have the latest version of Chrome & LeadDelta. c) The best is to use Gmail, but GSuite or GWorkspace (Premium Gmails) work, too.
Enable Gmail Pop-ups Link by Google

TL;DR:

Turn pop-ups on or off
On your computer, open Chrome.
At the top right, click More. Settings.
Under 'Privacy and security', click Site settings.
Click Pop-ups and redirects.
At the top, turn the setting to Allowed or Blocked.

Unrestricted scope (usually for Gmail premiums > GSuite and GWorkspace): For the instructions how to enable this in your Google Workspace Admin please follow this support link by Google.
Check if any pop-up blocker is blocking it
If using multiple screens is it hiding on one or behind a window?
Last resort: in 2 minutes create a free gmail account if you don't have one. If at some point in time you want to change the email you use to register we will enable it.

If all this doesn't help, and you are s

Question 6

How to Update a Profile

Accepted Answer

In case you want to update your connection with the additional information that is not provided at start, you should click on Update Profile for the Connection whose profile you want to update.

Update Profile

It will obtain the following info*:

Company
Location
Email Address
Phone Number

|| *this will be acquired in case this info is provided by the connection itself on LinkedIn.

Please check our video to hear more about Update Profile flow and the logic behind it.

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