Question 1

Update vs Sync: What is the difference?

Accepted Answer

${color}[#5864ff](Sync vs Update what is the difference:)

— Sync

syncs the latest state from LinkedIn to LeadDelta (i.e. NEW connections).

When you join LeadDelta for the first time you're agreeing to sync your connections and it's an automated action that will pull in all your current 1st-degree connections.

| It might take a few minutes, so please be patient and wait for the process to finish. || You can sync your connections once every 15 minutes. ||| It's not recommendable to sync your connections too many times within 24 hours.

— Update

updates the latest data and can be manual or automatic.

When you first sign up, you will have an option to set up your own auto-updating pace. This can be adjusted later in the account Settings.

||| Please keep in mind that the number shouldn't be greater than your current number of profile visits on LinkedIn.

Learn more about how updating works in this article.

Thanks, Your LeadDelta team P.S. See you on LinkedIn

Question 2

How does updating work? Why are connections taking time to update?

Accepted Answer

LeadDelta is updating a certain number of connections per day automatically. You can manage the number of the connections we're updating daily according to your current LinkedIn usage.

When you first sign up, you will have an option to set up your own auto-updating limit.

This can be adjusted later in the account Settings.

||| Please keep in mind that the number shouldn't be greater than your current number of profile visits on LinkedIn.

You can also pause/restart Auto-Update in case you're close to exceeding LinkedIn's daily limits.

Your safety comes first. We have to ensure that whatever we do we comply with LinkedIn.

| You can also update individual connections manually when you really need someone's contact info immediately. These manual updates count towards the daily limit.

Updating connections only works only when you have LeadDelta open. In other words, keep your LeadDelta tab open at least once or twice per day and it will go faster.

We are constantly working on improving the contact update functionality, please take a look at our feature roadmap for more information.

Thanks, Your LeadDelta team P.S. See you on LinkedIn ![](https://media1.giphy.com/med

Question 3

Missing connections and why the numbers on LinkedIn and Leaddelta don't match

Accepted Answer

The number of your connections inside Leaddelta and LinkedIn almost never match.

First make sure that you have the latest state synced, between LinkedIn and LeadDelta. Just click the "Sync" button and wait for 5-15 seconds depending on the number of connections that you have, and you'll get the real state:

LeadDelta only picks up the valid contacts from the LinkedIn API.

Other contacts might have undergone the following actions:

As per LinkedIn: "It may appear that one or more of your LinkedIn connections have disappeared from your connections list if the member has: Closed their LinkedIn account, or Removed you from their connection list."
Some connections get banned or penalized.
Others go in a private mode.

Because of all that and more, you tend to have a different number inside LinkedIn and inside LeadDelta. Via the API, LeadDelta only syncs valid connections and for LinkedIn sometimes it takes more to display the change.

Example:

In this example you will see the 3 different numbers (connection count). And we will explain each.

Inside LeadDelta:

On LinkedIn:

20,002 - LinkedIn has this number, but when we fetch

Question 4

How to ensure you have the latest version of LeadDelta (Chrome App Updates)? *Autoupdating

Accepted Answer

Extensions or apps such as LeadDelta that are hosted on the Chrome Web Store are updated via the Chrome update mechanism which developers do not control.

BUT

There is a workaround. Watch this quick video to learn how you too, can have the latest version of LeadDelta:

${frame}Get the latest version of LeadDelta

Start Google Chrome.
Click the vertical ellipsis icon on the browser toolbar (top right).
Select More Tools -> Extensions.
click the Developer Mode button on the right side of the header.
From there, you should see the “Update” button pop up on the left.

Thanks, Your LeadDelta team P.S. See you on LinkedIn

Question 5

How secure is LeadDelta? Is it safe to use?

Accepted Answer

🔒 How is LeadDelta different from other LinkedIn apps, and is it secure? Is it safe to use?

This is the main and most significant differentiator. We strive to be the most complied app with LinkedIn’s Terms of Service.

Here’s how:

|| • We only work with your 1st-degree connections that you approve sending to us. Via LinkedIn Safety Series: Published July 2021: _ "When your data is taken without permission and used in ways you haven't agreed to, that's not okay. On LinkedIn, our members trust us with their information, which is why we prohibit unauthorized scraping on our platform."_

We don’t automate user actions on LinkedIn.
We use network native requests.
We don’t overlay LinkedIn’s interface.
LeadDelta resembles your LinkedIn DB.
We don’t store your messages and private conversations.
Our long-term strategy is to partner up with LinkedIn, not fight it.
We are a registered Canadian Corporation (we don't hide like many LinkedIn apps that automate user behavior).

Is it secure?

The user data is hosted on Google Cloud Platform and is accessible through your personal password-protected account.
At the moment LeadDelta also operates as a Google Chrome App (Extension) which gives it another layer of safety.

Is it safe to use LeadDelta with other LinkedIn apps?

Great question and hard to answer.

Our default answer is to not use more than one LinkedIn App per profile because it is not safe. If you use two or more LinkedIn Apps on a single profil

Question 6

How to Sync with LinkedIn

Accepted Answer

As soon as you get onboarded to LeadDelta, we will get the latest set of your connections.

However, in case you get more connections, or remove some directly on LinkedIn, you should be syncing again with LinkedIn by clicking on the Sync Changes button that sits in the main header.

Sync Changes button

You will constantly be informed about the current progress on syncing in the top bar menu - Connections section. It will present the total number of connections, as well as the number of the currently updated ones (this number is presented between the brackets).

Thanks, Your LeadDelta team P.S. See you on LinkedIn

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