Question 1

Update vs Sync: What is the difference?

Accepted Answer

${color}[#5864ff](Sync vs Update what is the difference:)

— Sync: Syncs Connections

Sync, syncs the latest state from LinkedIn to LeadDelta. For example: NEW connections and Connections that disconnected from you. When you join LeadDelta for the first time you're agreeing to sync your connections and it's an automated action that will pull in all your current 1st-degree connections. You can read more about the Sync here.

| It might take a few minutes, so please be patient and wait for the process to finish.

|| Auto Sync runs every 12 hours when you are logged in to LeadDelta. You can sync your connections manually once every 15 minutes, if needed.

||| It's not recommendable to sync your connections too many times within 24 hours.

— Update: Updates Data (enriches)

Update, updates the latest data and can be manual or automatic. You can learn more about the Update here.

Thanks, Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here.

Question 2

Onboarding - LeadDelta Manual

Accepted Answer

Hello, fellow Delta,

We are thrilled to have you as a part of our growing community. You got your LeadDelta subscription, and you must wonder, how do I make the best of it?

We are here to help you. 🙌

LeadDelta Manual

We created this manual to help you organize your connections and build meaningful relationships.

Sign Up, Sign In, App, Extension

To sign up for LeadDelta, use this link.

Simply enter your information - First and Last Name, email address, and generate the password.

| You can also sign up for your Google account with a simple click.

To sign in to your LeadDelta account, use this link.

Enter the credentials you’ve used to sign up for the account.

LeadDelta Web App

LeadDelta is a standalone web app that can be used in any browser. It is also available in the mobile view, where you can access all the app features except Inbox.

LeadDelta Chrome Extension

LeadDelta Web App should also be used with Chrome Web Store Application (Extension or Plug-in) and it can be used on any Chromium-based browser.

Once it’s added, pinning 📌 the extension would be a smart move- that way you can easily access your LeadDelta account. Read more here.

S

Question 3

What to look for if you're having issues logging in?

Accepted Answer

If you are having trouble logging into your LeadDelta account, first, make sure your LeadDelta extension is running on the latest available version. Secondly, make sure to turn off any ad blocker extensions you have installed in your web browser.

LeadDelta requires certain permissions and connections to sync with your LinkedIn profile, which aggressive ad blockers can interfere with. Extensions like Privacy Badger and other similar ad blockers may prevent LeadDelta from connecting to your LinkedIn account during the login process.

To resolve this: Disable or turn off your ad blocker extension in your browser settings. Here’s how:

Go to: chrome://extensions/
Locate the extension you want to turn off
Toggle OFF
Refresh the LeadDelta login page and try signing in again

Other Aggressive Ad Blockers

Even if you don’t have Privacy Badger specifically, other ad blockers that are very strict or aggressive in blocking content may also interfere with LeadDelta’s ability to sync with LinkedIn.

If you continue to have issues logging in after disabling your ad blocker, try these additional troubleshooting steps.

| Note: turning them off for LeadDelta website won’t work, they have to be disabled (toggled off - see above).

If you are still unable to log in after trying these steps, please contact our support agents for further ass

Question 4

Missing connections and why the numbers on LinkedIn and Leaddelta don't match

Accepted Answer

The number of your connections inside LeadDelta and LinkedIn will never match.

Here's why:

Firstly, ensure you have the latest state synced between LinkedIn and LeadDelta. We do it automatically twice a day, when you log in the first time and 12 hours later. You can also do it manually every 15 minutes. Go here and click sync: https://app.leaddelta.com/settings/extension.
Know that LeadDelta only picks up valid contacts from the LinkedIn API. These contacts are not scheduled for Deletion, as per LinkedIn's help article.
If you remove/disconnect certain connections from LeadDelta or LinkedIn while using the LeadDelta App, you will remove them inside LinkedIn, but LeadDelta will keep them as "Contacts." YES, they will get an auto-tag assigned "LD-removed," and YES, they will be grayed out visually, but they will still count towards your number of LeadDelta Contacts.
LeadDelta allows for a .CSV file import. That will as well count towards your LeadDelta Contacts.

Hope that helps. Let us know if you have more questions we are here for you.

Thanks,

Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here.

Question 5

How does Connection Update work? LeadDelta's built-in automatic data enrichment

Accepted Answer

|| LeadDelta helps you enrich your Connections (people) data. We call this the Connection-Update (different than the Sync). It often times finds 15+ data points and in 80% of the cases, email and a phone number. This is extremely valuable and costs thousands of dollars in other platforms, but in LeadDelta it's baked into the price and it's served on the best effort basis.

LeadDelta Updates your connections in two different ways:

1. Automatic Updates - LeadDelta automatically updates all your Connections from a CSV import or LinkedIn Synced Connections. LeadDelta Update or data-enrichment feature works much smoother and faster and the system is able to update up to 30k connections in a matter of a single day. Just please keep your computer ON, as well as your LeadDelta. Full enrichment runs every five days and it starts after the automatic Sync when you log in to your LeadDelta every day.

2. Manual Updates - You can also click on a person and Manually Update a Connection from LinkedIn with the latest data. You can update individual connections manually when you really need someone's contact info immediately. Here's how: These manual updates count towards the daily limit. When you first sign up, your account is a subject of a default updating limit.

The default limit is set to 25 connections per day. This can be adjusted later in the account Settin

Question 6

How to schedule bulk removal or disconnect of LinkedIn connections using LeadDelta's removal feature?

Accepted Answer

Managing your LinkedIn connections is an essential part of maintaining a professional network.

LeadDelta makes it simple and efficient to remove unwanted or outdated connections.

Follow these steps to remove connections using LeadDelta:

TLDR a list of articles to help you navigate your removal process:

Is there a connection removal cap or daily removal maximum for the Starter plan? Troubleshooting connection removal How to stop Connection Removal or Disconnect? Who are you disconnected from? Who disconnected from you? LinkedIn Remove If I remove a LinkedIn Connection will they remain a follower of mine? If I remove someone are they still a follower?

How can I know when all the Connections have been Removed?

|| You can schedule the removal or disconnect of as many 1st-deg

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