Why is my LeadDelta Inbox grayed out or inactive?
If you’ve noticed that your LeadDelta Inbox is grayed out or appears inactive, don’t worry! This is a common scenario with a few straightforward explanations and solutions. Below, we’ll walk you through the reasons why this happens and how you can quickly resolve it.
The LeadDelta Inbox is designed to work seamlessly with your LinkedIn account. If your LinkedIn isn’t connected, the Inbox will remain inactive.
Solution:
Go to the Chrome Web Store > type LeadDelta or simply click here.
Follow the steps to connect your LinkedIn account after installation.
Refresh the app.leaddelta.com.
Sometimes, you still need to refresh your app.
Solution:
After successful installation go to app.leaddelta.com, make sure you are logged in on the same browser.
And refresh the page.
If you’re using a trial or paid plan and your subscription has expired, certain features like the Inbox may be disabled.
Solution:
Check your subscription status under Billing in your account settings.
Renew your plan or upgrade to unlock premium features.
Occasionally, browser settings or cached data can cause features to appear inactive.
Solution:
Clear your browser cache and cookies.
Ensure you’re using an updated browser version.
Try accessing LeadDelta in a different browser or device.
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If none of these solutions resolve the issue, our team is here to help!
Visit our Help Center for detailed guides and FAQs.
Reach out to our Support Team by clicking the chat icon in the app or emailing support@leaddelta.com.
We’ll work with you to ensure your Inbox is up and running in no time.
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Pro Tip: Keeping your LeadDelta up to date ensures seamless functionality across all LeadDelta features. Regularly check your account settings to avoid interruptions.
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We hope this guide helps! If you have further questions or suggestions, let us know. Happy networking!
**Possible Reasons Why Your Inbox Is Inactive**
**1. You Haven’t Connected Your LeadDelta Chrome App (extension)**
The LeadDelta Inbox is designed to work seamlessly with your LinkedIn account. If your LinkedIn isn’t connected, the Inbox will remain inactive.
Solution:
Go to the Chrome Web Store > type LeadDelta or simply click here.
Follow the steps to connect your LinkedIn account after installation.
Refresh the app.leaddelta.com.
**2. You've installed the LeadDelta Chrome App (extension)**
Sometimes, you still need to refresh your app.
Solution:
After successful installation go to app.leaddelta.com, make sure you are logged in on the same browser.
And refresh the page.
**3. Your Trial or Subscription Has Expired**
If you’re using a trial or paid plan and your subscription has expired, certain features like the Inbox may be disabled.
Solution:
Check your subscription status under Billing in your account settings.
Renew your plan or upgrade to unlock premium features.
**4. Browser or Cache Issues**
Occasionally, browser settings or cached data can cause features to appear inactive.
Solution:
Clear your browser cache and cookies.
Ensure you’re using an updated browser version.
Try accessing LeadDelta in a different browser or device.
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**How to Get Additional Help**
If none of these solutions resolve the issue, our team is here to help!
Visit our Help Center for detailed guides and FAQs.
Reach out to our Support Team by clicking the chat icon in the app or emailing support@leaddelta.com.
We’ll work with you to ensure your Inbox is up and running in no time.
*
Pro Tip: Keeping your LeadDelta up to date ensures seamless functionality across all LeadDelta features. Regularly check your account settings to avoid interruptions.
*
We hope this guide helps! If you have further questions or suggestions, let us know. Happy networking!
Updated on: 16/11/2024
Thank you!