Question 1

Update vs Sync: What is the difference?

Accepted Answer

${color}[#5864ff](Sync vs Update what is the difference:)

— Sync: Syncs Connections

Sync, syncs the latest state from LinkedIn to LeadDelta. For example: NEW connections and Connections that disconnected from you. When you join LeadDelta for the first time you're agreeing to sync your connections and it's an automated action that will pull in all your current 1st-degree connections. You can read more about the Sync here.

| It might take a few minutes, so please be patient and wait for the process to finish.

|| Auto Sync runs every 12 hours when you are logged in to LeadDelta. You can sync your connections manually once every 15 minutes, if needed.

||| It's not recommendable to sync your connections too many times within 24 hours.

— Update: Updates Data (enriches)

Update, updates the latest data and can be manual or automatic. You can learn more about the Update here.

Thanks, Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here.

Question 2

What to look for if you're having issues logging in?

Accepted Answer

If you are having trouble logging into your LeadDelta account, first, make sure your LeadDelta extension is running on the latest available version. Secondly, make sure to turn off any ad blocker extensions you have installed in your web browser.

LeadDelta requires certain permissions and connections to sync with your LinkedIn profile, which aggressive ad blockers can interfere with. Extensions like Privacy Badger and other similar ad blockers may prevent LeadDelta from connecting to your LinkedIn account during the login process.

To resolve this: Disable or turn off your ad blocker extension in your browser settings. Here’s how:

Go to: chrome://extensions/
Locate the extension you want to turn off
Toggle OFF
Refresh the LeadDelta login page and try signing in again

Other Aggressive Ad Blockers

Even if you don’t have Privacy Badger specifically, other ad blockers that are very strict or aggressive in blocking content may also interfere with LeadDelta’s ability to sync with LinkedIn.

If you continue to have issues logging in after disabling your ad blocker, try these additional troubleshooting steps.

| Note: turning them off for LeadDelta website won’t work, they have to be disabled (toggled off - see above).

If you are still unable to log in after trying these steps, please contact our support agents for further ass

Question 3

Onboarding - LeadDelta Manual

Accepted Answer

Hello, fellow Delta,

We are thrilled to have you as a part of our growing community. You got your LeadDelta subscription, and you must wonder, how do I make the best of it?

We are here to help you. 🙌

LeadDelta Manual

We created this manual to help you organize your connections and build meaningful relationships.

Sign Up, Sign In, App, Extension

To sign up for LeadDelta, use this link.

Simply enter your information - First and Last Name, email address, and generate the password.

| You can also sign up for your Google account with a simple click.

To sign in to your LeadDelta account, use this link.

Enter the credentials you’ve used to sign up for the account.

LeadDelta Web App

LeadDelta is a standalone web app that can be used in any browser. It is also available in the mobile view, where you can access all the app features except Inbox.

LeadDelta Chrome Extension

LeadDelta Web App should also be used with Chrome Web Store Application (Extension or Plug-in) and it can be used on any Chromium-based browser.

Once it’s added, pinning 📌 the extension would be a smart move- that way you can easily access your LeadDelta account. Read more here.

S

Question 4

Missing connections and why the numbers on LinkedIn and Leaddelta don't match

Accepted Answer

The number of your connections inside Leaddelta and LinkedIn almost never match.

First make sure that you have the latest state synced, between LinkedIn and LeadDelta. Just click the "Sync" button and wait for 5-15 seconds depending on the number of connections that you have, and you'll get the real state:

Sync

LeadDelta only picks up the valid contacts from the LinkedIn API.

Other contacts might have undergone the following actions:

As per LinkedIn's help article:

"It may appear that one or more of your LinkedIn connections have disappeared from your connections list if the member has: Closed their LinkedIn account, or Removed you from their connection list."
Some connections get banned or penalized.
Others go in a private mode.

Because of all that and more, you tend to have a different number inside LinkedIn and inside LeadDelta. Via the API, LeadDelta only syncs valid connections and for LinkedIn sometimes it takes more to display the change.

Example:

In this example you will see the 3 different numbers (connection count). And we will explain each.

Inside LeadDelta:

On LinkedIn:

20,002 - LinkedIn has thi

Question 5

How does Connection Update work? LeadDelta's built-in automatic data enrichment

Accepted Answer

|| LeadDelta helps you enrich your Connections (people) data. We call this the Connection-Update (different than the Sync). It often times finds 15+ data points and in 80% of the cases, email and a phone number. This is extremely valuable and costs thousands of dollars in other platforms, but in LeadDelta it's baked into the price and it's served on the best effort basis.

LeadDelta Updates your connections in two different ways:

1. Automatic Updates - LeadDelta automatically updates all your Connections from a CSV import or LinkedIn Synced Connections. LeadDelta Update or data-enrichment feature works much smoother and faster and the system is able to update up to 30k connections in a matter of a single day. Just please keep your computer ON, as well as your LeadDelta. Full enrichment runs every five days and it starts after the automatic Sync when you log in to your LeadDelta every day.

2. Manual Updates - You can also click on a person and Manually Update a Connection from LinkedIn with the latest data. You can update individual connections manually when you really need someone's contact info immediately. Here's how: These manual updates count towards the daily limit. When you first sign up, your account is a subject of a default updating limit.

The default limit is set to 25 connections per day. This can be adjusted later in the account Settin

Question 6

How to Bulk Remove Connections on LinkedIn

Accepted Answer

In case you no longer want to be connected with someone, you just need to find that specific connection and then click on the Remove button.

Disconnect

You will get a popup where you need to confirm the action, after which the scheduled deletions will begin.

Confirmation

The marked contacts will be automatically labeled with Removal Scheduled Tag. Upon successful removal, they will be tagged as LD Removed.

You will also get a notification when this action begins as well as when contacts are removed.

At any point, you can go to your Home page and stop the removal process.

| You can schedule as many removals of your personal 1st-degree connections that are synced to LeadDelta.

|| During the trial period the limit is set to 25 connections in total. On a premium plans such as Pro & Business we will automatically remove anywhere between 2 and 50 connections each day. That is if you satisfy conditions from the seconds screenshot: Computer must be on, internet stable, logged in to your LinkedIn and LeadDelta with in

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