Question 1

Update vs Sync: What is the difference?

Accepted Answer

${color}[#5864ff](Sync vs Update what is the difference:)

— Sync: Syncs Connections

Sync, syncs the latest state from LinkedIn to LeadDelta. For example: NEW connections and Connections that disconnected from you. When you join LeadDelta for the first time you're agreeing to sync your connections and it's an automated action that will pull in all your current 1st-degree connections. You can read more about the Sync here.

| It might take a few minutes, so please be patient and wait for the process to finish.

|| Auto Sync runs every 12 hours when you are logged in to LeadDelta. You can sync your connections manually once every 15 minutes, if needed.

||| It's not recommendable to sync your connections too many times within 24 hours.

— Update: Updates Data (enriches)

Update, updates the latest data and can be manual or automatic. You can learn more about the Update here.

Thanks, Your LeadDelta team P.S. Growing a business is hard. We try to make it a bit easier, here.

Question 2

What to look for if you're having issues logging in?

Accepted Answer

If you are having trouble logging into your LeadDelta account, first, make sure your LeadDelta extension is running on the latest available version. Secondly, make sure to turn off any ad blocker extensions you have installed in your web browser.

LeadDelta requires certain permissions and connections to sync with your LinkedIn profile, which aggressive ad blockers can interfere with. Extensions like Privacy Badger and other similar ad blockers may prevent LeadDelta from connecting to your LinkedIn account during the login process.

To resolve this: Disable or turn off your ad blocker extension in your browser settings. Here’s how:

Go to: chrome://extensions/
Locate the extension you want to turn off
Toggle OFF
Refresh the LeadDelta login page and try signing in again

Other Aggressive Ad Blockers

Even if you don’t have Privacy Badger specifically, other ad blockers that are very strict or aggressive in blocking content may also interfere with LeadDelta’s ability to sync with LinkedIn.

If you continue to have issues logging in after disabling your ad blocker, try these additional troubleshooting steps.

| Note: turning them off for LeadDelta website won’t work, they have to be disabled (toggled off - see above).

If you are still unable to log in after trying these steps, please contact our support agents for further ass

Question 3

Missing connections and why the numbers on LinkedIn and Leaddelta don't match

Accepted Answer

The number of your connections inside Leaddelta and LinkedIn almost never match.

First make sure that you have the latest state synced, between LinkedIn and LeadDelta. Just click the "Sync" button and wait for 5-15 seconds depending on the number of connections that you have, and you'll get the real state:

Sync

LeadDelta only picks up the valid contacts from the LinkedIn API.

Other contacts might have undergone the following actions:

As per LinkedIn's help article:

"It may appear that one or more of your LinkedIn connections have disappeared from your connections list if the member has: Closed their LinkedIn account, or Removed you from their connection list."
Some connections get banned or penalized.
Others go in a private mode.

Because of all that and more, you tend to have a different number inside LinkedIn and inside LeadDelta. Via the API, LeadDelta only syncs valid connections and for LinkedIn sometimes it takes more to display the change.

Example:

In this example you will see the 3 different numbers (connection count). And we will explain each.

Inside LeadDelta:

On LinkedIn:

20,002 - LinkedIn has thi

Question 4

How does Connection Update work? LeadDelta's built-in automatic data enrichment

Accepted Answer

|| LeadDelta helps you enrich your Connections (people) data. We call this the Connection-Update (different than the Sync). It often times finds 15+ data points and in 80% of the cases, email and a phone number. This is extremely valuable and costs thousands of dollars in other platforms, but in LeadDelta it's baked into the price and it's served on the best effort basis.

LeadDelta Updates your connections in two different ways:

1. Automatic Updates - LeadDelta automatically updates all your Connections from a CSV import or LinkedIn Synced Connections. LeadDelta Update or data-enrichment feature works much smoother and faster and the system is able to update up to 30k connections in a matter of a single day. Just please keep your computer ON, as well as your LeadDelta. Full enrichment runs every five days and it starts after the automatic Sync when you log in to your LeadDelta every day.

2. Manual Updates - You can also click on a person and Manually Update a Connection from LinkedIn with the latest data. You can update individual connections manually when you really need someone's contact info immediately. Here's how: These manual updates count towards the daily limit. When you first sign up, your account is a subject of a default updating limit.

The default limit is set to 25 connections per day. This can be adjusted later in the account Settin

Question 5

How secure is LeadDelta? Is it safe to use?

Accepted Answer

🔒 How is LeadDelta different from other LinkedIn apps, and is it secure? Is it safe to use?

This is the main and most significant differentiator. We strive to be the most complied app with LinkedIn’s Terms of Service.

Here’s how:

|| • We only work with your 1st-degree connections that you approve sending to us. Via LinkedIn Safety Series: Published July 2021: _ "When your data is taken without permission and used in ways you haven't agreed to, that's not okay. On LinkedIn, our members trust us with their information, which is why we prohibit unauthorized scraping on our platform."_

We use network native requests.
We don’t automate user actions on LinkedIn.
LeadDelta resembles your LinkedIn DB.
We don’t store your messages.
Our long-term strategy is to partner up with LinkedIn, not fight it.
We are a registered Canadian Corporation (we don't hide like many LinkedIn apps that automate user behavior).

Is it secure?

The user data is hosted on Google Cloud Platform and is accessible through your personal password-protected account.
At the moment LeadDelta also operates as a Google Chrome App (Extension) which gives it another layer of safety and native connection.

Is it safe to use LeadDelta with other LinkedIn apps?

Great question and hard to answer.

Our default answer is to not use more than one LinkedIn App per profile because it is not safe. If you use two or more LinkedIn Apps on a single profile your chances of jeopardizing your account i

Question 6

How to Disconnect from a Connection on LinkedIn/Remove from LeadDelta

Accepted Answer

In case you no longer want to be a connection with someone, you just need to find that specific connection and then click on the ${color}#7b219f (⋯) - More Menu - on the right-hand side of the connection row and select Disconnect/Remove option.

Disconnect

A popup will appear where you will need to confirm the action and choose the right option for you, so you can:

Disconnect from LinkedIn - this would keep the connection as a LeadDelta connection, but disconnect from it on LinkedIn
Remove from LeadDelta - this would just remove your connection from LeadDelta

Confirmation

| You can turn the switch to ON state for both switches and in that case, the connection will both be disconnected on LinkedIn and removed from LeadDelta.

You can also perform the bulk deletion by ticking the ${color}#9929bd on the left-hand side for the connections you wish to delete, clicking on the ellipsis (⋯) in the action bar and selecting Disconnect/Remove option.

More Actions

It will open up the same popup mentioned above.

||| The limit for the bulk action is set to 25 connections per action.

||| During the trial period the limit is set to 25 connections in total.

Once the ac

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