Undefined Value inside LeadDelta Inbox?

Your connections show an undefined value inside the LeadDelta inbox?

If you opened your inbox and saw an "undefined" value instead of your contact's name, here are the steps you can take to get that out of the way.

Why Does This Happen?

This happens when you message:

Connections outside your 1st-degree LinkedIn network
Recently added connections not yet synced to LeadDelta

How to Fix It:

Please follow these steps:

Go to Settings → Background Update → Sync Your Connections
Head to the Connections tab and refresh your screen when syncing is done
Open your LeadDelta Smart Inbox
Voilà! Your contacts' names should now appear correctly 🎉


Thanks,
Your LeadDelta team
P.S. Growing a business is hard. We try to make it a bit easier, here.

Updated on: 04/03/2025