> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.leaddelta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Sync not working?

Did you mean Sync or Update? 

**Update** fetches the latest data of your connections such as Job Title, Location, Email/Phone if available...
**Sync** syncs the latest state of your Connections such as NEW Connections, Disconnected etc.

IF you are sure that it's Sync here are a couple of pointers:

* If your app.leaddelta.com window is open 24/7, you'll have to refresh it to automatically start (MacOS: Command + R or Windows: CTRL + R). Otherwise if you just opened it within 24hrs the Sync will start automatically.
* You can also go to settings and initiate Sync manually every 15 minutes, here: https://app.leaddelta.com/settings/extension
* Have you changed your LinkedIn Profile URL recently?

Hope that helps.
Your LeadDelta Team