> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.leaddelta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage Templates

If you wish to manage Message Templates, just click on the **Templates** tab in the main top bar and you will be presented with the list of all the Templates showing:

* Template Name
* Type - **Default** (Templates created by LeadDelta) and **Custom** (Templates created by you)
* Access - whether this template is **Private** or **Public** (shared with your team)
* Date/Time when the Template was created
* Author - **Default** (in case of a default template) and the **Actual user**
* Action column with **Duplicate** and **Delete** as possible actions (please note that it will not be possible to Edit or Delete the Default templates)

In order to **Edit** a template, you just need to click on the **Template** that you wish to edit. A Sidebar will appear where you will be able to change the Template Name and its copy. You just need to click on the **Save Template** button in order to update the Template. 

![Template Sidebar](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/screenshot-2024-12-23t15273768_pfckat.png)
In case you want to delete more templates, you can do that now in bulk. Just select those you wish to Delete and click on **Delete Templates** button at the top.

![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/screenshot-2024-12-23t15291260_zskxwl.png)

|| Please note that it will not be possible to Edit or Delete a Default Template. However, you can hide the default templates in case you don't need those. Clicking on the same button will bring the default templates back.

Edit Access in Bulk - Select the templates you wish to make public or private in bulk, and click the button **Update Access** at the top.

Thanks,
**Your LeadDelta team**
P.S. Growing a business is hard. We try to make it a bit easier, [here](https://leaddelta.com/blog/). 
![](https://media1.giphy.com/media/Wj7lNjMNDxSmc/100.gif)