> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.leaddelta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to cancel my LeadDelta trial?

Please follow these steps to cancel your active LeadDelta Trial and remove your account and data from our database...

|| A. If you are a single user of your LeadDelta Workspace, meaning you don't have other users in current or other Workspaces, you can proceed:

1. Log in to your LeadDelta App with the Email Account you want to remove: **app.leaddelta.com**
2. Go to **Your** **Profile** > **Settings** > **Admin or click this link:** **https://app.leaddelta.com/settings/admin **
![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/screen-shot-2025-03-02-at-3385_1fr6o9h.png)
3. Then click on the tab  **"Account overview"**
4. Click **"Delete"** and follow the prompts

![](https://storage.crisp.chat/users/helpdesk/website/45a17dcc61c91800/screen-shot-2025-03-02-at-3414_1wb1p5r.png)
5. After that, please remove the LeadDelta Chrome Extension from your browser if you installed it.

|| B. If you have multiple users in one or more LeadDelta Workspaces, your "Delete Account" button will not be clickable. We do this to protect other peoples data from a single user's action. Please reach out to our support team, and we will perform the Deletion Action on your behalf:

1. Please send an official email with your request to our team at **support@leaddelta.com**
2. Provide the email address you used to register the account with LeadDelta
3. We will get back to you within 3 business days with a deletion confirmation
4. After that, please remove the LeadDelta Chrome Extension from your browser if you installed it.


Thanks,
**Your LeadDelta team**
P.S. Growing a business is hard. We are trying to make it a bit easier [here](https://leaddelta.com/blog/).